This is not an article that encourages you to go to a website where you can buy something online. It really isn’t.
That’s not what I want to do. What I want to do is to tell you about what happened to me when I went to the website for the product and tried to buy, to become a member.
It’s cost me a lot of money. It’s cost me a lot of anxiety and problems I could well do without.
I signed up in good faith, and it went wrong during the process. Now that can happen. Computer systems and particularly payment systems are very sensitive and if they don’t work there’s money lost. That’s bad enough and enough of a problem to make a fuss about. It did happen to me once before, but I got it sorted with the owners of the website and it all ended up OK.
But this time it’s not OK. I signed up, paid my money but CAN’T LOGON.
I’ve tried to contact him. He has one email address he uses for his promotional videos and for weeks and weeks he sent out information about how good the product would be, how I should join, be there or be square, a lot of that sort of thing. It was one of the slickest presentation sequences for a new product launch that I personally have come across. I enjoyed everything I saw and trusted what I watched, and went to become a part of it.
I waited for launch day as we all did, and launch day came around. I was right there at the hour on the dot, ready with my keyboard at the ready so I could refresh my browser and see it the moment his website suddenly went live, like a lot of other people, and with heart in throat, went through to buy. I’d thought long and hard about this.
Before that happened he gave me a lot of information about how much it cost, and how I could buy it and what options there were. It was a lot of money. So, as I say, I’d thought about it and had decided to go ahead and do it.
So, I got a part of the way through the process … and the servers crashed. I was hitting refresh and nothing was happening and nothing was happening and nothing was happening, and I thought as much; that the servers have crashed.
Lo and behold, within a few minutes I got this email from him telling me things like how so many people out there wanted to buy his product and that despite all the efforts to make sure there was enough capacity that the servers had crashed and everything would be OK in a little while and sorry about that, and hang on, it’ll all be working just fine again soon.
So I waited, about an hour or so, for them to be restored. And went back on, heart in throat – this time with the question – was I going to end up with a double payment??
What happened was the system didn’t work properly.
It gave me a system generated Order Number. It seemed to have accepted the Username and Password I gave it. But what it didn’t give me was access. I have no entry in the database.
I can’t logon.
I paid the money. It’s out of my account. It’s gone. And I’ve got a number of payments that will be taken automatically, so I’ve got to get this thing sorted out …
But I can’t logon. When I try and logon it says I’m not in the database. I didn’t get a confirmation type email. I don’t even know if I should have got one because the system didn’t tell me.
I tried the Forgotten password link – It just doesn’t know about me.
Because I can’t logon I can’t register for Support. How do I get through to them?
I used his email and I got an automated response telling me to go another address instead. So I did that and got no response. I’ve now sent over a dozen different messages to a range of addresses. No response.
I looked up the URL up though WHOIS and rang the phone number listed. After confirming that I’m not a solicitor (?!), I’m asked to key in the Reference Number from the Manual. I can’t get a Manual because I can’t logon…
(By the way, the voice-over on the phone says, basically, ‘if you’re a solicitor hang up now’ …)
I’ve even went to the pages on his launch site where he presented the videos and invited comments, and left a comment explaining what had happened and pleading for him to respond … and he won’t do it. I even told him I was going to take some action if I didn’t hear from him. He says he reads the comments!! No response.
I see today that all the links to the videos are now re-directed to a page announcing that the product has sold out and inviting visitors to give their name and email address so he can contact them in the future when the next big thing …Uh huh.
Now, he tells us he’s organised something that’s supposed to be so brilliant. This is supposed to be a BIG product that he’s invested lots of his online marketing profits into. So expensive, so top of the market, so what you have to have, and yet he will not answer. He will not help me and get the problem sorted.
I’m at the end of my rope. There’s nothing I can do to sort the problem. So I warned him. I said to him I’m going to have to go to the Internet with this to let people know what’s happened to me. And this is what I’m doing.
Now, the initial product offer is closed, so fortunately it can’t happen to anyone else, straight away. But his lack of response and support demonstrates A LOT about how he treats his valued customers. He talked and talked about how he wanted to create a close knit community who’d all help each other to succeed and grow in their internet marketing.
Well if this is how he starts, it makes me wonder what it’ll be like in the future.
He’ll launch something else in the future, and on the evidence I have, he could well treat his customers no better then.
People need to know.
All I want is for him to sort out this problem. Simple. If he can’t do that no-brainer thing, what will he be like with more complex issues?
This is what happened to me. I have an Order Number, I have a Username and I have a Password, but I can’t logon. And he won’t help me.
I was tempted to include an Opt-in on this page and I’d send you the proof of my “membership”, but I decided against it because it could then look like I was trying to sell you something, and I’m not.
You won’t find a link to anything in this. You won’t find anybody’s name. You won’t find any of the email addresses, but you give me a Statutory Declaration and I’ll sign it, verifying I’m telling you the truth.
I signed up. I paid my money, I went through the process. It didn’t work. His system had a problem. His system didn’t register me. I’m not in the database. I’ve written and I’ve written and I’ve written. I’ve even set up a reply to his Twitter telling him about the problem and asking for some feedback and help. No response.
A couple of days ago he sent an email inviting us readers, us members of his list, to respond if we wanted to become affiliates. I really thought he’d at least read those, so I replied and told him what had happened.
No response. Nothing. Nada. Nix. We’ll that’s not completely true. I’m still getting emails telling me how great things are.
So he’s left me in the lurch. And I’m making sure that people know that there’s a flaw in his system and you watch out, because if you run into what I ran into your money will be gone.
I hope that you don’t suffer the same problem. I would hope anybody didn’t have the problem. You may well suffer other problems with him and his system, but I can’t comment on that. I can’t logon, so how would I know!
But I know what happened to me and I wanted to share it with a community of people like me, out there, trying to make money online, through internet marketing, using the tools and the best techniques that we can.
And if he wants to behave like this I’ll make sure everybody knows it and that there’s a flaw in his system.
Thanks for reading all this. I hope that it makes sense. It is true. It is real. I said I wouldn’t include any link to try and sell you something. This isn’t a reverse psychology site.
Peter Nouwens lives in England and is trying to put the product he paid for in good faith to use.
Article Source: You Have To Aviod The Expensive Flaw In Google Cash Detective

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